A HAPPY NEW YEAR AND THANK YOU
To begin, I’d like to welcome you back from, what I hope was, an enjoyable and
relaxing holiday with your family and friends, and to thank you for your ongoing
loyalty and continued business in what turned out to be quite an eventful 2019.
An Incredible Six Decades of Hansen!
Looking back, it seems almost inconceivable that we are now entering our sixth
decade of operations and third decade as a public company. Founded back in 1971
as a small family operation offering remote data storage within Australia, we have
grown to be a vast global company, offering software and services to the Utilities
and Communications industries. In the process, we have helped many industry
leaders within these sectors innovate quickly by creating and selling new products
and services, while managing the critical revenue management and customer
support processes that ultimately support millions of end-users globally. It’s been an
incredible journey for me and for our many employees, customers and investors
around the world.
Here are just a few of the milestones that we achieved as we wrapped up the year:
Over 1,500+ experts deployed globally to serve our customers
36 offices spanning the globe
600+ customers in over 90 countries
Entering our sixth decade of operation
A five-year compound annual revenue growth rate of 21 percent
With your confidence in Hansen Technologies, we have been able to continuously
grow our company and create even greater strengths and expertise. On any given
day, we have experts supporting customers in countries as diverse as
Indonesia,India, Norway, Denmark, Australia, Brazil, Canada, the UK and the United
States, to name a few. As we like to say, we are a company that is small enough to
care and large enough to deliver. In this incredibly competitive technology space,
Hansen’s expertise coupled with its personal approach to customer service will
continue to deliver great outcomes for our customers and stakeholders.
Welcome Sigma Systems...
As you may be aware, 2019 was another eventful year of adding valuable assets to
the Hansen suite of market offerings. Following close on the heels of our Enoro
acquisition in late 2017, we acquired Sigma Systems in May of 2019, a software
company providing expertise in creating, selling and delivering digital products and
services to the communications industry. With the emergence of digital products in
the utilities sector, we believe there is an emerging opportunity to expand the value
of Sigma Systems and provide our utility customers with enhanced capabilities to
sell new energy-related services, bundle services more effectively and meet the
evolving demands of today’s utilities customers.
With that said, as we finished off the year, we created our first new and exciting
opportunity to take Sigma’s assets and provide enhanced capabilities to one of our
major utility customers. As the utility industry continues to be challenged by the
evolving need to address decarbonization, deregulation, distributed energy
resources and digitalization of their businesses, our Sigma software assets provide
complementary capabilities and effective gateways to help address those
challenges. And the interest doesn’t stop there. We have several other global utility
customers evaluating the benefits of these newly acquired capabilities and how they
can help enable a more digital and dynamic approach to their business.
As we hit the ground running early in 2020, we will continue our steady assimilation
of Sigma Systems into the Hansen Technologies family.
Our Global Growth
Our growth has been largely fueled by a very successful acquisition strategy,
targeting assets that can impact our customers’ business in profound and
meaningful ways. With over ten acquisitions in as many years, this type of pace is
not for the faint-hearted, but I can say with great confidence that together, with our
commitment and dedication, Hansen Technologies has always risen to the challenge
and provided valuable assets for our customers to leverage. This growth has
provided Hansen with a strong portfolio of products and a global diversification
focused on the future.
Welcome Oslo and Wales
In many other ways, we continue to grow, shift and augment our company for the
reality of today’s business. With that, I welcome our newest office openings in Oslo
and Wales. Additionally, our ongoing investment in expanding our development
resources to meet market demands has resulted in our recently opened Vietnam
center growing to a family of over 100 technical experts. With these new additions,
we continue to expand our global presence (36 offices globally) and service our
customers in the best and most convenient way possible.
Two Industries, Two Divisions
As the saying goes, change is the only constant in life.
Our success moving forward will largely be predicated upon our ability to effectively
service the two core industry verticals that we serve: Communications and Utilities.
In response to that, we continue to change and evolve our organizational structure to
best serve our customers and the challenges they face in growing their business and
competing in the markets they serve.
As a progressive move in that direction, we have initiated a new organizational
structure centered around delivering a high degree of focus around these two
industries. Long-serving Hansen executive Niv Fernando, who previously held the
position of Chief Strategy and Commercial Officer, will move into the divisional CEO
position leading our utilities business. Similarly, long serving Sigma Systems
executive Simon Muderack, who previously held the position of Executive VicePresident and Chief Commercial Officer at Sigma, will now become the divisional
CEO leading the Hansen communications business.
With these new changes, we will provide the highest level of industry focus and
customer attention within these evolving and dynamic industries.
The Last Word
Lastly, I would like to personally thank our 600 valued customers for their ongoing
business and confidence in Hansen Technologies, our employees for their
outstanding commitment and professionalism and to our investors for their
continuing support of our strategy and ongoing investment. Your choice to partner
with us is a choice we take seriously, and we value every one of you.
The software we provide is at the heart of each customer’s business. It lives within
complex environments with a high degree of interaction and integration required. It
isn’t always easy, but I guarantee you will not find another company with a deeper
resolve to ensure the successful deployment and effective use of our software.
With 2019 behind us, I wish you all the best for 2020 and a successful and
prosperous year… together.
Global Chief Executive Officer
courtesy of Bell Direct
( DYOR )
i hold HSN ( 'free-carried ' ) ( bought in February 2013 @ 83c
a boring bottom drawer stock ( for me )
but it did inspire me to buy into GTK ( also 'free-carried ' ) which hasn't been a waste of time either .